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Why ServiceTitan Reports Become Inaccurate During High Call Volume for Contractors
Summary: When call volume spikes, small mistakes like skipped call classification, wrong job types, and mislinked recalls inflate total calls and lower reported booking rates. That distorts cost per lead, revenue forecasts, and staffing decisions. Even a small reporting error can trigger unnecessary ad spend or hiring. When peak season hits, phones ring nonstop. More […]
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